Are you looking for tips to factory reset your Meross Smart Plug? Then this post is your go-to resource.
Keep reading to learn how to reset your Meross Smart Plug in seconds.
How to Reset a Meross Smart Plug?
Here are the steps to follow to reset your Meross Smart Plug:
- Plug your Meross Smart Plug into a working outlet if it’s not already plugged in.
- Next, press and hold the ON/OFF button (for about 5 seconds) until the status light flashes amber and green slowly.
- The slowly blinking light shows the plug is reset and is now in pairing mode.
So that’s all you need to do to reset your Meross Smart Plug (Meross Smart Plug Mini Meross Outdoor/Indoor Smart Plug, etc.).
Note that you’ll have to set up your Meross Smart Plug again in the app after performing a reset. If you’re not sure how to do this, keep reading.
How to Set Up a Meross Smart Plug?
Follow the steps below to set up your Meross Smart Plug after performing a factory reset:
- Open the Meross app on your phone. If you don’t have the app on your phone, download it from Google Play Store or App Store and launch it.
- Tap Sign in and input your login information. If you don’t have an existing Meross account, tap Sign up and follow the instructions to create an account.
- On the app home screen, tap the plus sign (+) in the top right hand. Next, tap Smart Plug. You’ll see about three smart plugs on the list. Select the smart plug that looks like your plug.
- Now, the app will ask you to confirm that your plug is blinking. Tap Next to confirm that your plug is blinking. If your plug is not blinking, unplug it from the power outlet and plug it back in. If it still doesn’t blink, press and hold the power button until it blinks.
- Next, select your Wi-Fi network. Then enter your Wi-Fi password. Ensure your password is correct and your router is operating on a 2.4GHz Wi-Fi band.
- The app will connect to your plug in a few seconds.
- Tap Next and rename your plug. Then tap Done to complete the setup.
When Should You Reset Your Meross Smart Plug?
You want to reset your Meross Smart Plug if the device is not working properly or when you want to connect the plug to a new Wi-Fi network.
For the most part, resetting a Meross Smart Plug is a go-to solution for connectivity issues with the device. So, if your Meross Smart Plug is not connecting to Wi-Fi or shows offline in the app, performing a reset can help fix the problem.
However, the plug might still malfunction even after performing a factory reset. If this happens, you’ll have to try other troubleshooting tips. Keep reading to see other troubleshooting tips to try if your Meross Smart Plug is not connecting to Wi-Fi or shows offline in the app.
How to Troubleshoot Wi-Fi Connection Issues in a Meross Smart Plug?
Try the following troubleshooting tips:
1. Make Sure the Plug is in Pairing Mode
If your Meross Smart Plug won’t connect to Wi-Fi or it shows offline in the app, check whether the plug is pairing mode. The plug needs to be in pairing mode to connect to your home Wi-Fi.
Pairing mode is indicated by a slow blinking light (alternating between amber and green) on the plug. If the plug isn’t blinking, it’s not in pairing mode. Unplug it from the power source and plug it back in. It should enter pairing mode automatically. But if not, press and hold the power button until it blinks.
Now proceed with the setup to see if the connectivity issue is fixed. If not, continue to the next step.
2. Check Your Wi-Fi Network
If you’re having connectivity issues with your Meross Smart Plug, your Wi-Fi network might be the culprit. So, you’ll have to troubleshoot your Wi-Fi network to fix glitches obstructing the connection.
To troubleshoot your Wi-Fi network, start by rebooting your router. You can reboot your Wi-Fi network by unplugging it from the power source and plugging it back in.
Next, check that your router is broadcasting on the 2.4GHz band. Meross Smart Plugs do not support the 5GHz band, so your connection to Wi-Fi may fail if your router is on the 5GHz network band.
Check your router and set it to run on the 2.4GHz network band only. You can do this via your router’s admin page. Refer to your router’s user manual for guidelines.
More so, ensure your plug is closer to your router. If the plug is far from the router, it might not receive enough Wi-Fi signals, which could cause connection problems. The plug should be at least 30 feet closer to your router.
If the connection problem persists after this, continue to the next step.
3. Update Your Meross Plug’s Firmware and the App
If your Meross Smart Plug keeps malfunctioning (not connecting to Wi-Fi or showing offline in the app), the plug’s firmware or app could be the culprit.
Check that your Meross Smart Plug’s firmware is up-to-date. You can update the firmware through the app.
More so, check your app store (Google Play Store or App Store) and ensure your Meross app is up-to-date.
So that’s how to reset your Meross Smart Plug. As mentioned earlier, resetting the plug usually helps to fix some malfunctions in the plug.
However, if the problem persists after resetting the plug, try other troubleshooting steps, such as rebooting your router and changing your Wi-Fi Band.
If you’ve tried all the fixes above without success, try checking some forums like Reddit to see if other users are facing the same problem. If so, it might be a general server problem, and you may have to contact Meross Support or wait for some time and try connecting your plug again.